Deliveries Across Kenya

At TheFarm, we organise deliveries of plants, planters, potting mixes, fountains, animal houses, garden furniture and other products to customers across Kenya. We work with local couriers, riders and a network of independent drivers and transporters to find a suitable delivery option for each order.

Most delivery fees are quoted and agreed upon before dispatch. The cost depends on what you are buying, its size and weight, the packaging required and your location. Please read this guide before purchasing, especially when ordering live plants, fragile planters or bulky items.

Why Delivery Costs Vary

A bag of potting mix, a potted plant and a concrete planter each need a different approach to transport.

Plants need careful handling to protect their leaves, stems, roots and pots. Large or fragile planters may need protective boxes, wooden crates or pallets. This packaging adds to both the cost and the space occupied during transport.

For some orders—particularly a single bulky item travelling a long distance—packaging and delivery can cost more than the product itself. Where this applies, we explain the available options so you can decide before proceeding.

Deliveries Within Nairobi

For small orders within Nairobi, we commonly arrange delivery using Uber or Bolt riders, depending on availability and the suitability of the items.

For orders that need more space or protection, we may use a car, van or pickup. Several planters or clay chimneys, for example, may travel more safely and economically together in a car than on a motorcycle.

App-based transport helps make the delivery charge clear, although the fare varies with distance, demand and the vehicle required. We select transport based on both cost and the safe handling of your order.

Plants: Potted Plants and Seedlings

Live plants are among the most challenging products to deliver. Many ordinary courier vehicles carry mixed goods, and some operators do not accept live plants or cannot provide the handling they require.

For smaller orders, we prepare suitable protective packaging and confirm a transport option that can accommodate the plants. The arrangement depends on the plant’s size, fragility, destination and expected journey.

For larger plant orders, our network of drivers allows us to organise a dedicated vehicle or another suitable delivery arrangement to your location.

Please confirm delivery availability with us before paying for plants travelling outside Nairobi. Not every plant is suitable for every route or transport method.

Planters and Pots

We deliver planters within Nairobi and can arrange transport to destinations across Kenya.

For bulk orders, hiring a small van, pickup or truck often offers better value because the transport cost is spread across several items. This is especially useful for landscaping projects, hotels, offices and customers ordering multiple large planters.

A single planter can be more expensive to deliver in proportion to its price:

• Concrete planters are heavy and need protection against chips and breakage.

• Fibreglass planters are lighter but can occupy considerable vehicle space.

• Smaller, less fragile planters can often travel affordably through suitable local couriers.

Protective Crates and Pallets

Where needed, we can arrange a protective wooden crate or pallet box at an additional agreed cost.

Some couriers charge according to volumetric weight—the space a package occupies—rather than its actual weight alone. A large protective crate can therefore increase the delivery charge substantially.

We will discuss suitable packaging and transport options with you before dispatch.

Animal Houses, Chicken Coops and Guard Houses

These products usually require a pickup, truck or other privately arranged transport because of their size.

We mainly arrange animal-house deliveries within Nairobi and nearby areas. Delivery farther away may be possible, but the cost can become substantial.

As a guide, transport for some bulky products may start at approximately KSh 150 per kilometre. This is an indicative rate, not a fixed delivery charge. The final quotation depends on the vehicle, route, load and loading or offloading requirements. We confirm the distance used for charging and the total cost before booking.

Private transport also allows us to coordinate a suitable delivery time directly with the customer and driver.

We are working towards options that would allow certain animal houses to travel as separate parts for assembly at the destination. These options are still under development and are not yet a standard delivery service.

Playground Equipment and Garden Furniture

Playground equipment and large garden furniture follow a similar delivery process to animal houses. We organise suitable private transport within Nairobi or to other destinations, depending on the order.

Transport may start at approximately KSh 150 per kilometre, subject to a quotation. Ordering several items together can provide better value than arranging separate deliveries.

Fountains

Large fountains and fragile fountain components generally require private transport.

Smaller portable fountains may be delivered by car or another suitable vehicle, depending on their size and construction.

For fountains built on-site, we organise the movement of materials and components as part of the project arrangements. Transport and installation charges are explained in the project quotation.

Potting Mixes and Other Growing Media

Potting mixes and other bagged growing media can usually be sent through local couriers or transporters serving your destination.

These products are generally easier to handle than live plants, and delivery is commonly calculated according to the packed weight and the transporter’s charges. For larger quantities, we can explore a bulk transport option.

Pebbles and Garden Stones

Pebbles and garden stones can be packed in sacks and transported through suitable local operators.

Because these products are heavy, courier charges calculated per kilogram can add up quickly. Local transporters or shared-load arrangements may offer better value, particularly for several sacks.

How to Arrange Your Delivery

Before we quote, please share:

1. The products and quantities you need.

2. Your delivery location, including the town or estate.

3. Any access restrictions, such as narrow roads, stairs or limited vehicle access.

4. Your preferred delivery date.

We will discuss the suitable transport options, packaging requirements, estimated timing and total delivery charge. Where loading, offloading or installation needs a separate arrangement, we will clarify this before dispatch.

Delivery timing depends on product readiness, packaging and transporter availability. Please have someone available to receive the order and check its condition on arrival. If you notice damage, take clear photographs and contact us promptly so we can assess the issue and assist.

Our aim is to arrange practical, reasonably priced delivery suited to your order. Contact TheFarm before completing your purchase so we can agree on the best available option for your location.